Domestic retail industry has sustained to achieve YoY growth, led by its online platforms. This happened despite a number of challenges, including a prolonged economic downturn and a rapidly changing operating environment. LOTTE Shopping celebrated its fortieth year of operations by carrying out bold initiatives in all its business sectors.
In addition to improving the competitiveness of its offline stores and expanding its online business, LOTTE Shopping also established an online-for-offline (O4O) shopping environment that has eliminated the borders separating online and offline platforms, and continued with its long-standing commitment to ethical and compliance management and its corporate social responsibilities.